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Age Policy

Age Verification at Cig Palm

You must be of legal smoking age (21 years of age or older for U.S. customers) in the jurisdiction where you reside to purchase electronic cigarette products from this website. Falsifying your age for the purpose of purchasing products from this web site is illegal and is punishable by law. Purchasing items on behalf of a minor is prohibited and punishable by law and future restrictions on our website.

We reserve the right to request for additional identification such as state identification card or passport. The name on the order must match the name on the I.D.

By shopping our store, you are confirming you are of legal smoking age in the jurisdiction that you reside (21+ in the U.S. in accordance to Federal Law).

Age Verification

To place an order, users must provide the full legal name, permanent address, date of birth, and a valid, non-expired government-issued I.D. This information is manually verified by a Cig Palm staff member to confirm that the purchaser is at least 21 years of age. In the case that the public records fail to match you will be asked to email a legible copy of your identification clearly showing your age, name, and shipping address.

We reserve the right to deny and cancel the order if proper identification cannot be provided in a timely manner.

Cig Palm is committed to youth prevention. Our team continually work hard to strengthen the age verification process and improve our checkout procedure to restrict underage purchases.

Refusal or Limit of Service

Due to the nature of internet sales, we reserve the right to refuse service to anyone. If you feel your refusal of service was unnecessary, please contact our Customer Service team at cigpalm3@gmail.com.

THIS SITE CONTAINS INFORMATION REGARDING ELECTRONIC CIGARETTES. YOU MUST BE OF LEGAL SMOKING AGE OF 21+ TO PURCHASE FROM THIS SITE.